Warranty

Warranty Policy

At AbodeLights, we stand behind the quality of our products. We offer a comprehensive warranty to ensure your home remains beautifully lit for years to come.

1. 5-Year Limited Warranty (Fixtures)

We provide a 5-year warranty on all lighting fixtures (including frames, mounting hardware, and structural components). This warranty covers:

• Manufacturing defects in material or workmanship.

• Functional failures under normal residential use.

2. LED Bulb Policy (Complimentary Items)

To ensure you can enjoy your new light right out of the box, we provide complimentary LED bulbs with most orders. Please note the specific terms for these items:

• Shipping Damage: If the complimentary bulbs arrive damaged or broken during transit, please contact us within 48 hours of delivery with photos, and we will provide free replacements.

• Performance Warranty: Since these bulbs are provided as a free gift, they are covered by a 6-month limited warranty from the date of delivery. This covers premature failure or flickering under standard usage.

3. What is Not Covered

This warranty does not apply to:

• Damage caused by improper installation, misuse, or unauthorized modifications.

• Normal wear and tear or minor cosmetic variations.

• Environmental damage (e.g., extreme weather exposure for indoor-rated products).

4. How to Make a Claim

If you experience an issue with your product, please reach out to our support team with your order number and a brief description (including photos/videos) of the problem:

• Email: support@abodelights.com

• Service Hours: Mon–Sat 9:00 AM – 5:00 PM (GMT+8:00)